At Progedivor, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our water delivery services.
Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this policy. If you do not agree with our policies and practices, please do not use our services.
We collect several types of information from and about users of our website and services, including:
We collect information through various methods including:
We use the information we collect for various purposes, including:
| Purpose | Type of Data | Legal Basis |
|---|---|---|
| Processing and delivering orders | Contact info, payment info, delivery info | Performance of a contract |
| Customer service | Contact info, account info, order history | Performance of a contract, legitimate interests |
| Marketing communications | Contact info, preferences, usage data | Consent, legitimate interests |
| Website improvement and analytics | Usage data, device info | Legitimate interests |
| Security and fraud prevention | Account info, device info, usage patterns | Legitimate interests, legal obligation |
We may share your information with the following categories of recipients:
We share information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as:
We may share information with business partners to offer you certain products, services, or promotions.
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court order, government request).
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
We may share your information in other ways if you have given us your explicit consent to do so.
We do not sell your personal information to third parties.
We use cookies and similar tracking technologies to collect information about your browsing activities and to remember your preferences. You can find more detailed information about how we use cookies in our Cookie Policy.
You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.
Depending on your location, you may have certain rights regarding your personal information, including:
To exercise any of these rights, please contact us using the details provided in the "Contact Us" section.
You can opt out of receiving marketing communications from us at any time by:
We have implemented appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
We limit access to your personal information to those employees, agents, contractors, and other third parties who have a business need to know. They are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.
We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the information and whether we can achieve those purposes through other means, and applicable legal requirements.
Your information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country.
If we transfer your information to countries outside the European Economic Area (EEA) or the United Kingdom, we will ensure that appropriate safeguards are in place to protect your personal information, such as standard contractual clauses approved by the European Commission or the UK Information Commissioner's Office.
Our services are not intended for use by children under the age of 16, and we do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete such information as soon as possible.
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on this page with a new effective date.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Progedivor Water Delivery
Attn: Data Protection Officer
123 Water Lane
London, EC1A 1BB
United Kingdom
Email: [email protected]
Phone: 020 7946 0825